“Backorder? What do you mean, ‘backorder’?”, Molder shouted into the phone, somewhat exasperated, “Fine, just switch it to that. I need this in my hands tomorrow.” He hung up the phone, missing the days when he could at least get the satisfaction of slamming down the receiver. “Problem?” Skulli asked, as she finished piling up job trays.“ “That was our lab. They said that … [Read more...]
Happily Ever After?
Building a lasting relationship with your lab. Everything you wanted to know about your lab, but were afraid to ask. As optical professionals, its critical to have a great relationship with our patients. A relationship based on understanding and caring. Inter-office relationships are also crucial in providing the best possible care through cooperation and unity. But let’s … [Read more...]
It’s A Wonderful Lab
Why Would You Ever Want To Run an Optical Lab? The words bounced around in his brain. “Nobody makes money in a lab,” he could still hear what they had told him years ago. They might not have been wrong. George sat, staring down at the contract in front of him. He was tired. So tired. He’d spent so many hours behind this desk, sitting in this chair - checking work, filling out … [Read more...]
Focus on Maintenance:
One Hour of Maintenance will Save Eight Hours of Down Time When it comes to equipment, it is very important to keep a solid maintenance program. Well cared for and maintained equipment will give you worry free use for many years. It will also generate revenue for your business and hold its trade-in value when you wish to upgrade your equipment in the future. Many years ago I … [Read more...]